Terms and Conditions
- All our training is given on a one-to-one basis by a fully qualified DSA approved instructor
- We cannot be held responsible for driving tests cancelled by the DSA or bad weather as these are beyond our control.
- Accommodation where included is bed and breakfast only. It will normally have towels, tv and drink facilities in the room, but we reserve the right to change this in certain circumstances.
- We do not offer a guaranteed pass (There is no such thing)
- Your driving instructor has the right to refuse the use of his/her vehicle if they feel the candidate has not reached the required standard, to take the driving test.
- if your instructor refuses the use of his/her car for the use of the test you may loose your test fee. If you do lose your fee when you re book you will have to pay for another driving test and not the school pay for it.
- We reserve the right to change your instructor or vehicle at short notice, due to illness or vehicle problems.
- In the unlikely event we have to cancel part of your course/lessons due to vehicle or instructor problems and are not able to finish your course, we will the rearrange your test as soon as possible. The outstanding hours of the course/lessons will be held in reserve, or alternatively if this is not convenient we offer a full refund on the part of the course we were unable to complete. (Not the whole course)
- If you arrive late we cannot make up the lost time as we have other courses/lessons pre booked.
- The school will not be held responsible for any driving test cancelled due to candidates poor eyesight, you should be able to read a registration plate from a distance of 20.5 metres or 67 feet.
- All fees include pupil cover whilst driving the school vehicle, provided the pupil is licensed to drive, and is accompanied by one of our qualified instructors or a DSA examiner.
- The school accepts no responsibility for personal property that is left in the training vehicle.
- The school will not be held responsible for driving tests that do not go ahead due to the candidate not having the correct documents.
- Any violent or abusive behaviour to our staff will not be tolerated and reported to the police and all training will be terminated immediately without refund.
- The driving school will not be held responsible for tests that do not go ahead due to the incorrect test date information given by a pupil. So please check test date bookings carefully.
- All intensive courses require a deposit when booking this is required to book your training vehicle for that week and book your test.
- All deposits for intensive course are non refundable.
- The remainder of your balance for your course must be paid in full either at least one day before with a credit/debit card, or if paying cash in full to your instructor when he/she first arrives to pick you up. If you do not have payment training will not begin, and your instructor then has the right to refuse to start the course. Any time lost through not obtaining payment will not be refunded and not made up at a later date.
- If you do not have your money for weekly lessons you need to inform your instructor when you first get in the car, your instructor then has the right to refuse to take you for that lesson
- Please do not ask for credit as refusal often offends.
- We have the right to change our prices without prior notice all pupils will be informed on weekly lessons at least one week before price changes come into effect.
- All prices that are stated are for manual lessons/courses we do offer automatic but for intensive courses only and are £50 higher than current manual prices.
- All deposits for intensive course are non refundable as this is required to reserve your training vehicle and instructor for that week.
- All weekly lessons are subject to 48 hours cancellation period or the full price of the lesson will be charged. This cancellation must be made by telephone conversation and not text message.
- Should you leave your course before the course is complete we will not refund any money.
- You must retain your voucher as proof for discounts.
- You must mention you have voucher when booking your first lesson
- If you pre pay for a number of lessons in advance and qualify for a free bonus lesson and cancel any of those pre paid lessons, you will lose the hours allocated for that lesson, and they will be deducted out of your pre paid hours. Plus you will lose the free bonus lesson.
- If you have a voucher for a free lesson you must book a two hour lesson but only pay for one.
- To qualify for a voucher you must be within our catchment area if unsure please ring to check first.
- A pupil can only be recommended once to the driving school once.
- Any pupil recommending another pupil will receive their recommendation discount once the recommended pupil has had at least five driving lessons, or has booked a course.
- Our high street vouchers are changing all the time and we have the right to change them at any time without prior notice.
- Vouchers cannot be changed to another person.
- All offers are for manual driving lessons only not automatic.